Terms of service
Terms of Service
Welcome to Zimal Organics. By using our website and placing an order, you agree to the following terms and conditions.
Product Information
Zimal Organics offers products made with natural and organic ingredients for daily life use.
Our products are not medicines and are not intended to diagnose, treat, cure, or prevent any disease. Product results may vary from person to person.
Customers with allergies, sensitive skin, medical conditions, pregnancy, or any health concerns should check product ingredients carefully and consult a professional before use.
Orders
By placing an order on our website, you confirm that the information provided by you is correct and complete.
We reserve the right to cancel or refuse any order if the provided details are incorrect, incomplete, or suspicious.
Pricing
All prices listed on the website are in Pakistani Rupees unless stated otherwise. Prices may change without prior notice.
Shipping
Orders are shipped within 3 to 5 working days in all major cities of Pakistan. Delivery time may vary depending on location and courier service.
No Refunds
Zimal Organics does not offer refunds once an order has been placed, shipped, or delivered.
Exchange for Damaged Products
Exchange is only available if the product is received damaged. A clear opening video of the COD parcel is required to claim an exchange.
Without video proof, exchange requests will not be accepted.
Product Use
Customers are responsible for using products according to the instructions provided. Zimal Organics will not be responsible for misuse, overuse, allergic reactions, or results that may vary from person to person.
Contact Information
For questions, complaints, shipping support, or exchange claims, contact us at: