Shipping policy
Shipping Policy
Thank you for shopping with Zimal Organics.
Order Processing & Delivery
All orders are processed and shipped within 3 to 5 working days.
Delivery is available in all major cities of Pakistan.
Please note that delivery time may vary depending on the customer’s location, courier service availability, weather conditions, public holidays, or other unexpected delays.
Cash on Delivery
We offer Cash on Delivery where available. Customers are requested to provide accurate contact and address details to avoid delivery delays.
Incorrect Address or Contact Details
Zimal Organics will not be responsible for delays or failed delivery attempts caused by incorrect address, incomplete contact information, or customer unavailability.
Damaged Parcel
If you receive a damaged parcel or damaged product, you must record a clear video while opening the COD parcel. This video is required to claim an exchange.
For shipping support, contact us at: